Source: Gallup, 'State of the Global Workplace', 2017
Do you know these numbers for your organization? Are you measuring the relationship between employee engagement and productivity? What are the costs of hours not worked due to absenteeism? How much can you gain in terms of additional growth and profitability by truly engaging your people? How hard is it for your organization to attract talent?
Most organizations are not able to answer one or more of these questions with facts. And that's a seriously missed opportunity. Businesses in the top quartile of engagement on average realize 20% higher sales, 21% higher profits, 41% lower absenteeism and up to 59% lower employee turnover as compared to those in the bottom quartile (source: Gallup, 2017). In the daily rush to serve the customers many organizations hold on to a leadership style of control. Tasks are deployed, targets are set, and leadership is pushing to make the numbers on an ongoing basis. A leadership style that hasn't changed much in its fundamentals since Adam Smith's industrial revolution of the 1850's.
In our current digital era, where most jobs deliver services, the employee traits that really matter are their conceptual capabilities. Their creativity to fulfill customer requirements. Their eagerness to think out of the box and find smarter ways to get the job done. Their ability to see the bigger picture. Do you know what complaint I hear most often at the work floor in all kinds of organizations? 'I know exactly how to improve my work, but my manager won't even listen to me.'
Dare to look at yourself seriously. What really motivates you in your work? What is really important to you? What do you find most difficult? What is your dream for your organization? What would you like to change?
You will find that the moment you reach out to your employees and ask these kind of questions to them, their answers are not significantly different from yours. They, too, have a passion for their work and a wealth of energy and creativity to share. But many a time their passion is held hostage by a perceived culture of control and command. As their energy does not find ways to blossom, these employees become indifferent, if not frustrated.
It is this passion, energy and creativity you want to unleash. As soon as your people feel you are really listening and interested in their opinion, the first important steps to changing the culture are made. What is the fastest, most effective way to establish a sustainable high performance and greatly motivating place to work?
Leadership4Impact™ is a 6-9 months in house transformation program that starts with you as a leader, and your management team. This 8-step formula is built on 3 unique anchors:
In this program we practice what we preach. Therefore, we start with an individual intake with all MT members, and our validated survey with all employees, to learn about their perspective. Based on these insights, we co-create the exact program details with you. The program consists of a number of in-class modules, including tools and assignments to directly apply on the job. We include extensive Executive coaching, team intervision and feedback sessions. At the end of the program we measure impact, both in terms of employee engagement as well as business performance metrics. Lastly, we organize an evaluation session with the entire MT.
We have also developed an Leadership4Impact™ Team Leader program, as well as an Leadership4Impact™ Employees program. These are logical next level deployments to solidly embed engaged leadership and ownership within the culture of the entire organization. For small-to-medium enterprises, we have captured all core steps in our Leadership4Impact™ SME program - which excludes topics around organizational layers and effective alignment across departments.
We really want you, and your employees even more so, to experience the miracle of enjoying work to the fullest, while creating magnificent impact. So take the next step to explore what it would mean for your organization to embark on an Leadership4Impact™ Transformation. Kindly fill in the contact form to request a conversation, without any obligation. At the end of the meeting, we will agree on the next steps to take, if you decide to get on board. We will use Skype or Zoom for this conversation, or have a face-to-face meeting if our travel schedules allow.
We look forward to an impact-full Transformation!